77g Privacy Policy

1. Introduction and Scope

77g is an online betting and casino platform operated for users in Bangladesh. We place the highest importance on user privacy in delivering our services and are committed to keeping your personal information secure.

This privacy policy applies to:

• All visitors to our website https://77g.cam;
• Those who have registered an account with 77g;
• Those who use any of our services;
• Those who contact us via live chat or email.

Under this policy, we only collect and process information from individuals aged 21 or older. If you are under 21, please refrain from using our platform.

2. Information We Collect

77g may collect the following types of information in order to provide you with our services:

2.1 Information You Provide Directly

• Identity information: Full name, date of birth, national ID number (where applicable);
• Contact information: Email address, mobile number;
• Financial information: bKash, Nagad, or Rocket account numbers (required for processing transactions);
• Account information: Username and password (stored in encrypted form).

2.2 Automatically Collected Information

• Technical information: IP address, browser type and version, operating system;
• Usage information: Pages visited, links clicked, session duration;
• Cookies and similar technologies: Data used to improve the functionality of our site.

2.3 Transaction-Related Information

• Deposit and withdrawal history;
• Betting history and results;
• Bonus usage records.

3. Purpose and Legal Basis for Collecting Information

We collect and use your personal information for the following purposes:

1. Account management: To create, verify, and maintain your account;
2. Service delivery: To smoothly operate betting, gaming, and other platform services;
3. Financial transactions: To process deposits, withdrawals, and bonuses;
4. Security and fraud prevention: To ensure account security and detect suspicious activity;
5. Legal compliance: To maintain records required to comply with applicable laws and regulations;
6. Customer support: To resolve your issues via live chat and email;
7. Responsible gaming: To monitor your gaming behaviour and take protective measures where necessary;
8. Platform improvement: To improve the quality of our services and user experience.

4. Data Storage and Security Measures

77g uses industry-standard security technologies to protect your personal information. Our security measures include:

• SSL encryption: All connections to our website are secured with SSL (Secure Socket Layer) encryption, which encrypts all data transmitted between your browser and our servers;
• Password hashing: Your password is never stored as plain text — it is encrypted using advanced hashing algorithms;
• Access controls: Only authorised staff can access your information, and this is managed on a need-to-know basis;
• Regular security reviews: Our systems undergo regular security testing;
• Data backup: Your information is regularly backed up on secure, encrypted servers.

5. Sharing Information with Third Parties

77g does not sell, rent, or share your personal information with third parties for marketing purposes. However, limited information may be shared in the following circumstances:

• Payment processing: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process your transactions. These third parties are governed by their own privacy policies;
• Service providers: Third-party service providers who assist with the technical operation of our platform, and who work under strict confidentiality agreements;
• Legal obligations: Information may need to be disclosed in response to a court order, a lawful request from a law enforcement agency, or as required by applicable law;
• Fraud prevention: Information may be shared with relevant authorities to assist in investigations into financial crime or fraud.

6. Cookie Policy

77g uses cookies and similar tracking technologies for various purposes. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential cookies: These are necessary for the core functionality of the site — maintaining login sessions, saving your preferences, and so on;
• Functional cookies: Remember your language preferences, account settings, and similar choices;
• Analytics cookies: Help us understand which parts of the site are used most, and are used to improve our services;
• Security cookies: Help with fraud detection and account protection.

You can control cookies by changing your browser settings. However, disabling certain cookies may mean that some site features no longer work.

7. Data Retention Period

We retain your personal information only for as long as it is necessary or legally required:

• Account information: For as long as your account is active and, after closure, for the period required by legal obligations;
• Financial transaction records: For the applicable period required to meet legal and regulatory obligations;
• Communication records: Customer service communication history is maintained for a limited period;
• Website logs: For a limited period for the purpose of resolving technical issues and ensuring security.

Once the defined retention period has passed, your information is securely deleted or anonymised.

8. Your Rights

Under our privacy policy, you have the following rights:

1. Right to access: You can find out what information we hold about you;
2. Right to rectification: You can request that incorrect or incomplete information about you be corrected;
3. Right to erasure: You can request that your information be deleted in certain circumstances (though this may be limited where legal obligations apply);
4. Right to restrict processing: You can request that the processing of your information be restricted in certain circumstances;
5. Right to data portability: You can receive a copy of your information in a structured, machine-readable format;
6. Right to object: You can object to the processing of your information in certain circumstances.

To exercise these rights, contact us at [email protected]. We will process your request in a timely manner.

9. Children's Privacy

77g strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect any information from minors. If we are informed that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please let us know immediately.

10. International Data Transfers

Our servers and service providers may be located in various countries. Your information may be transferred outside Bangladesh. However, we ensure that any such transfer is always carried out under appropriate security measures and that the protection of your information is maintained.

11. Third-Party Websites and Services

Our platform uses services from game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, and others). These third-party services have their own privacy policies and we are not responsible for their data collection and usage practices. We advise you to read the privacy policy of any third-party service before using it.

12. Responsible Gaming and Use of Information

We use information about your gaming behaviour to ensure responsible gaming. This includes:

• Identifying addiction risk and taking necessary action;
• Helping set deposit and betting limits;
• Processing self-exclusion requests;
• Connecting you with responsible gaming resources.

For more information, visit our Responsible Gaming page.

13. Policy Changes and Updates

We may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page;
• Notify registered users by email where necessary;
• Display a notice on the platform.

Continuing to use the site after an update means you are considered to have agreed to the new policy. We therefore advise you to visit this page regularly.

14. Governing Law

This privacy policy and any matters related to it will be governed by applicable international and local data protection laws. Any disputes that arise will be resolved through the appropriate legal process.

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our support team is available 24 hours a day, 7 days a week.